To cancel, click Account at the bottom of the left sidebar, then Change plan. On the plans page, click Downgrade on the Free plan, then Cancel subscription. You keep your paid plan until the end of the period you've paid for, and nothing in your account is deleted.
How do I cancel my Feeder subscription?
- Sign in at feeder.co and click Account at the bottom of the left sidebar. The Plan section opens.
- Click Change plan.
- On the plans page, click Downgrade on the Free plan.
- Pick a reason if you like, then click Cancel subscription. If we offer you a discount to stay, click No, just cancel.
When you are signed in, feeder.co/account/subscription/lite takes you straight to the last step. Afterward, Plan shows Cancelling and the date your plan is active until. We won't charge you again.
How do I cancel an App Store or Google Play subscription?
If you subscribed in the iPhone, iPad or Android app, Apple or Google bills you, and you cancel with them:
- App Store: in Settings, tap your name, then Subscriptions, then Feeder, then Cancel Subscription. Feeder can't cancel an App Store subscription for you. Apple's steps: Cancel a subscription from Apple.
- Google Play: go to your subscriptions in Google Play, select Feeder and tap Cancel subscription. Google's steps: Cancel, pause, or change a subscription on Google Play.
What happens when I cancel?
Your paid features keep working until the end of the period you've paid for. Then your account moves to the Free plan:
- Nothing is deleted. Your feeds, folders and Rules stay saved.
- Free follows up to 200 feeds and 3 AI feeds. Feeds over those limits, starting with the ones you added last, stop updating and show as Disabled in your Library.
- Feeds update every 2 hours by default, and never more often than every 30 minutes.
- Rules stop running, and e-mail updates stop arriving.
- AI summaries drop to 2 a day.
- On Professional, your team loses shared access.
Before you confirm, the cancel page lists what stops working for your account. If you upgrade again, it all turns back on. See What's included in Feeder's Free plan.
How do I switch plans or billing period?
- Upgrade: in Account, click Upgrade or Change plan. Choose Pay monthly or Pay yearly at the top, then click Upgrade now on the plan you want. You pay the prorated difference.
- Professional to Plus: on the same page, click Downgrade on Plus and follow the checkout.
- Monthly to yearly, or back: open feeder.co/account/subscription/payment, choose Billed monthly or Billed yearly under Billing details, then click Continue to payment.
Plus is $7.99 a month billed yearly or $9.99 billed monthly. Professional is $14.99 per user a month billed yearly or $19.99 billed monthly. All plans are on feeder.co/pricing. On a team, only members with billing access see Plan, so ask your team's admin.
Can I get a refund?
Cancelling stops future payments, but it doesn't refund what you've already paid. We only give refunds in exceptional cases, at Feeder's discretion: see the Refund Policy. If you think your case qualifies, e-mail support@feeder.co from your account's e-mail address.
Common questions
Will I be charged again after I cancel?
No. Under Billing, Next charge shows None and the date your access ends.
I can't sign in. How do I cancel?
If you lost access to the account's e-mail, for example an old work address, e-mail support@feeder.co. Tell us the account's e-mail address and how you paid, and we'll cancel it for you.
How do I delete my account?
Cancel your subscription first. While it is active, deleting stops with "You have an active payment subscription. Please cancel it before removing your account." Then follow How to delete your Feeder account.
Can I change my mind?
Yes. Until your plan runs out, click Subscribe again in Account, Plan. After that, click Upgrade.
Still stuck? E-mail support@feeder.co and we'll sort it out with you.