Most missing notifications have one of three causes: notifications are off for that feed, your browser or phone blocks them, or Feeder hasn't found a new post yet. Go through the steps below in order. To set up notifications for the first time, see Get notifications for new posts.
1. Check your notification settings
- Open Settings, Notifications (feeder.co/settings/notifications).
- Type the feed's name in Filter feeds. Check that Sound, Desktop, Mobile or E-mail is ticked in its row or in the All feeds row.
If a rule filters the feed, Feeder only notifies you about posts that match it.
2. Check that the feed has new posts
Open the feed and look at the time of its newest post. Feeder notifies you when it finds a post, so nothing arrives before the feed's next check. On Free, feeds update every 2 hours unless you set them to update faster. See How often Feeder checks your feeds.
A red feed can't be fetched, and a gray feed is paused because it's over your plan's limit. Neither sends notifications. See Why a feed stops updating or turns red.
3. Fix desktop notifications
- Keep Feeder running. Without the browser extension, pop-ups and sounds come from an open feeder.co tab. With it, they come from the extension while your browser is open. Nothing arrives while the browser is closed, and permissions don't carry over to a new browser or computer.
- Allow feeder.co in your browser. In Chrome, open Settings, Privacy and security, Site settings, Notifications, and check that feeder.co is allowed. Other browsers have the same setting under site permissions.
- Test your browser. Open feeder.co/notification-test, select 1. Allow test, then 2. Send test. If no pop-up appears, your browser or computer blocks it.
- Check your computer. On Windows, open Settings, System, Notifications, and turn notifications on for your browser. On a Mac, open System Settings, Notifications, select your browser and turn on Allow notifications. Turn off Do Not Disturb or Focus.
- Check cleaning tools. CCleaner, BleachBit and similar tools can clear site permissions. If notifications stop after each cleanup, turn off the option that clears site preferences.
4. Fix notifications on your phone
First, check that you're logged in to the app with the same account you use on the web.
iPhone and iPad
- Open the iPhone Settings, Notifications, Feeder, and turn on Allow Notifications and Sounds.
- A Focus, like Do Not Disturb or Sleep, holds notifications back. In Settings, Focus, choose the Focus and allow notifications from Feeder.
- While the Feeder app is open on screen, new posts show without a sound.
Android
- Open Android Settings, Apps, Feeder, Notifications. Check that notifications are on, and that New posts is on.
- No sound? Tap New posts, then Sound, and pick a sound. Also update Feeder to the latest version.
- Some phones stop notifications from apps they put to sleep to save battery. In Settings, Apps, Feeder, set battery use to Unrestricted. The name differs between phone makers.
5. Fix e-mail notifications
- Check your spam folder and mark Feeder's e-mails as not spam.
- If you unsubscribed from a Feeder e-mail or marked one as spam, Feeder turns off e-mail notifications for your account. Tick E-mail again in Settings, Notifications.
- E-mail notifications for new feeds need Plus ($7.99 a month billed yearly) or Professional.
- Getting e-mails for every feed? E-mail is ticked in the All feeds row. Untick it.
Common questions
Why do notifications arrive late?
Feeder has to find the post first. It checks each feed on a schedule, some sites update their feed late, and feeds that are quiet for weeks are checked less often. Set a faster update speed on feeds you need quickly.
Why did I get a notification for an old post?
When a site changes the address or ID of an old post, Feeder sees a new post. This happens more with AI feeds and other feeds made from a web page. If it keeps happening, send us the feed.
Still stuck? E-mail support@feeder.co with the feed's name, your device and browser, and the time a post appeared without a notification.