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Latest posts
Last updated about 1 month ago
Ikea adds more ways for loyalty members to earn, redeem points
about 1 month ago
Naomi Baker via Getty Images Ikea adds more ways for loyalty members...
Walmart stakes its claim on convenience as tariffs loom
about 1 month ago
Retrieved from Walmart Walmart stakes its claim on convenience as tariffs loom...
TikTok Live remains top live shopping platform
about 1 month ago
Ezra Acayan via Getty Images TikTok Live remains top live shopping platform...
Airbnb overhauls app with an emphasis on travel experiences
about 1 month ago
Mario Tama / Staff via Getty Images Airbnb overhauls app with an...
Loyalty programs drive grocery e-commerce sales
about 1 month ago
Courtesy of Walmart corporate blog Loyalty programs drive grocery e-commerce sales Walmart+...
How to maintain customer relationships as economic anxiety persists
about 1 month ago
Peyton Bigora/CX Dive How to maintain customer relationships as economic anxiety persists...
Home Depot is ‘laser focused’ on elevating customer service through associates
about 1 month ago
Justin Sullivan via Getty Images Home Depot is ‘laser focused’ on elevating...
Why customer service shouldn’t be ‘a deflection mechanism’
about 1 month ago
PhotoLife94 via Getty Images Why customer service shouldn’t be ‘a deflection mechanism’...
Cava has big plans for its loyalty program
about 1 month ago
Courtesy of Cava Cava has big plans for its loyalty program Loyalty...
Customer satisfaction levels out as experts await tariff impacts
about 1 month ago
Scott Olson via Getty Images Customer satisfaction levels out as experts await...
Target Circle 360 members can now shop same-day delivery with 100+ retailers
about 1 month ago
Daphne Howland/CX Dive Target Circle 360 members can now shop same-day delivery...
Inflation expected to surge to 7.3% in a year, fueled by tariff worry
about 1 month ago
Maksym Kapliuk via Getty Images Inflation expected to surge to 7.3% in...