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Latest posts
Last updated over 1 year ago
Ikea adds more ways for loyalty members to earn, redeem points
over 1 year ago
Naomi Baker via Getty Images Ikea adds more ways for loyalty members...
Loyalty programs drive grocery e-commerce sales
over 1 year ago
Courtesy of Walmart corporate blog Loyalty programs drive grocery e-commerce sales Walmart+...
How to maintain customer relationships as economic anxiety persists
over 1 year ago
Peyton Bigora/CX Dive How to maintain customer relationships as economic anxiety persists...
Airbnb overhauls app with an emphasis on travel experiences
over 1 year ago
Mario Tama / Staff via Getty Images Airbnb overhauls app with an...
TikTok Live remains top live shopping platform
over 1 year ago
Ezra Acayan via Getty Images TikTok Live remains top live shopping platform...
Walmart stakes its claim on convenience as tariffs loom
over 1 year ago
Retrieved from Walmart Walmart stakes its claim on convenience as tariffs loom...
Customer satisfaction levels out as experts await tariff impacts
over 1 year ago
Scott Olson via Getty Images Customer satisfaction levels out as experts await...
How brands use emotional intelligence for stronger customer relationships
over 1 year ago
Courtesy of Ikea How brands use emotional intelligence for stronger customer relationships...
Inflation expected to surge to 7.3% in a year, fueled by tariff worry
over 1 year ago
Maksym Kapliuk via Getty Images Inflation expected to surge to 7.3% in...
Cava has big plans for its loyalty program
over 1 year ago
Courtesy of Cava Cava has big plans for its loyalty program Loyalty...
Why customer service shouldn’t be ‘a deflection mechanism’
over 1 year ago
PhotoLife94 via Getty Images Why customer service shouldn’t be ‘a deflection mechanism’...
Home Depot is ‘laser focused’ on elevating customer service through associates
over 1 year ago
Justin Sullivan via Getty Images Home Depot is ‘laser focused’ on elevating...