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Microsoft Dynamics 365
Get the latest updates from Microsoft Dynamics 365 directly as they happen.
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Latest posts
Last updated about 20 hours ago
Predict workforce capacity needs in Dynamics 365 Contact Center
1 day ago
In today’s fast-paced service landscape, ensuring the right number of service representatives...
See what’s next in financial operations from Microsoft Dynamics 365 at Gartner CFO & Finance Executive Conference 2025
1 day ago
As finance leaders scale to meet growing business complexity—spanning global entities, evolving...
Public Preview: Recruiting Add-on with AI & Scheduling Capabilities Now Available in Dynamics 365 Human Resources
2 days ago
Hiring the right talent has never been more critical—or more complex. In...
HR Features Improve Compensation and Benefits Management
3 days ago
Managing employee compensation and benefits effectively is critical for attracting and retaining...
New Microsoft Dynamics 365 Business Central pricing effective October 2025
3 days ago
Today, we’re announcing the first price increase for Dynamics 365 Business Central...
Forecasting case and conversation volumes in Dynamics 365 Contact Center
4 days ago
Accurate forecasting is key to maintaining efficient customer service operations. Dynamics 365...
Transform customer support with case summary auto-enablement
7 days ago
We’re continuing our commitment to simplifying support workflows and driving agent productivity...
What’s New in Copilot for Sales – April 2025
8 days ago
Microsoft Copilot for Sales is reimagining sales. Integrated seamlessly into your daily...
Announcing Dynamics 365 Contact Center WhatsApp channel powered by Azure Communication Services
8 days ago
We are excited to announce the general availability of the WhatsApp channel...
2025 release wave 1 brings hundreds of updates to Microsoft Dynamics 365 and Power Platform
9 days ago
The next wave of innovation for Microsoft Dynamics 365 and Microsoft Power...
What’s new in unified routing: April 2025 feature update
10 days ago
Welcome to the April 2025 release update of unified routing in Dynamics...
Enhance quality compliance with Dynamics 365 Supply Chain Management
14 days ago
Today, more than ever, it’s critical for manufacturers and distributors alike to...