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Microsoft Dynamics 365

Get the latest updates from Microsoft Dynamics 365 directly as they happen.

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Latest posts

Last updated 2 days ago

Introducing Custom Voice for Dynamics 365 Contact Center

2 days ago

Customer expectations for service interactions continue to rise. They want conversations that...

Expanding global reach with Globalization Studio and new Türkiye localization in Dynamics 365 ERP

4 days ago

Global ERP environments are under increasing pressure. Regulatory requirements continue to evolve...

Building Smarter Observability for Agentic ERP World using Dynamics 365

9 days ago

As enterprise workloads become more agentic, the expectations of ERP systems—and the...

Building Smarter Observability for Agentic ERP World using Dynamics 365

9 days ago

As enterprise workloads become more agentic, the expectations of ERP systems—and the...

Forrester studies project more than 100% ROI for enterprises and 16-month payback for midmarket organizations using Dynamics 365 ERP

10 days ago

Enterprise resource planning (ERP) decisions are among the most consequential investments a...

Forrester studies project more than 100% ROI for enterprises and 16-month payback for midmarket organizations using Dynamics 365 ERP

10 days ago

Enterprise resource planning (ERP) decisions are among the most consequential investments a...

Announcing Desktop Companion App (DCA) support for Dynamics 365 Contact Center Embedded in Third-Party CRMs

10 days ago

We’re excited to introduce Desktop Companion App (DCA) support for Dynamics 365...

Announcing Desktop Companion App (DCA) support for Dynamics 365 Contact Center Embedded in Third-Party CRMs

10 days ago

We’re excited to introduce Desktop Companion App (DCA) support for Dynamics 365...

Reimagining Secure Customer Interactions with Secure Consult & Transfer

11 days ago

Empowering contact centers to safely handle sensitive, high‑trust customer journeys  Delivering secure,...

Reimagining Secure Customer Interactions with Secure Consult & Transfer

11 days ago

This feature will be available in Public Preview beginning March 16, 2026...

Announcing End of Support for Dynamics 365 Project Service Automation (PSA) on the U.S. Government cloud

23 days ago

On March 19, 2024, we announced that support for Dynamics 365 Project...

Announcing End of Support for Dynamics 365 Project Service Automation (PSA) on the U.S. Government cloud

23 days ago

On March 19, 2024, we announced that support for Dynamics 365 Project...