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PureCloud by Genesys Status - Incident History
Get the latest updates from PureCloud by Genesys Status - Incident History directly as they happen.
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Latest posts
Last updated about 7 hours ago
Elevated Error Rates - APAC (Sydney)
about 7 hours ago
Sep 16, 20:50 EDT Resolved - This incident has been resolved. Sep...
Elevated Error Rates - Americas (US-East)
about 7 hours ago
Sep 16, 21:33 EDT Investigating - We are investigating an issue affecting...
Analytics Delays - Americas (US-West)
about 2 months ago
Jul 29, 10:34 EDT Resolved - This incident has been resolved. Jul...
Elevated Error Rates - EMEA (UAE)
2 months ago
Jul 16, 16:28 EDT Monitoring - Genesys Cloud services in the EMEA...
Dynamic Control Voice Platform (DCVP) - Asia Pacific (Osaka)
3 months ago
THIS IS A SCHEDULED EVENT Jun 12, 10:00 - 12:00 EDT Jun...
Genesys Cloud Voice — SIP Proxy Asia Pacific (Tokyo)
3 months ago
THIS IS A SCHEDULED EVENT Jun 12, 08:00 - 09:00 EDT Jun...
Voicemail Playback Errors (Multi-Regional)
4 months ago
Jun 3, 12:13 EDT Identified - We have identified an issue impacting...
Elevated Error Rates - EMEA (London)
4 months ago
May 19, 08:08 EDTMonitoring - Mitigation steps were successful and we are...
Scheduled Maintenance – Toll-Free Number Provisioning and GCV Purchasing and Porting of US & Canada
4 months ago
THIS IS A SCHEDULED EVENT May 15, 21:00 EDT - May 17...
Interaction Routing Issues - Americas (US-East)
4 months ago
May 8, 11:34 EDTIdentified - Root cause has been identified. The engineering...
Emergency Maintenance: Americas (US East) Assignment Services
4 months ago
May 8, 01:01 EDTCompleted - The scheduled maintenance has been completed.May 8...
Elevated Error Rates - Americas (US-East)
4 months ago
May 7, 22:04 EDTIdentified - Root cause has been identified and Genesys...