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Latest posts

Last updated 18 days ago

How to Protect Your Email Program During a Rebrand: A Practitioner’s Guide

18 days ago

Going through a merger, rebrand, or domain change? Read this first  Key...

We Want Your Email Preferences: The New Approach to Opting In

29 days ago

Key takeaways Low email preference center usage is an awareness problem, not...

Happy Birthday, Now Buy Yourself a Present! The Potential of Birthday Emails

about 1 month ago

Key takeaways Birthday emails generate 481% more transactions and 342% more revenue...

Your Holiday Emails Start Now: A Summer Deliverability Prep Guide

about 1 month ago

Key takeaways Start your holiday deliverability prep in the summer, not in...

The Anatomy of a Good Email

about 2 months ago

Key takeaways High-performing emails are built from the ground up, with each...

Elements of a Perfect E-Receipt (With Examples)

about 2 months ago

Key takeaways A great e-receipt balances transaction details with strategic elements like...

Understanding Commercial Email: Examples and Best Practices

about 2 months ago

Commercial email generates $10-$36 per $1 spent. That’s a pretty impressive ROI—if...

What Is Microsoft SNDS—And Why Your Deliverability Strategy Depends on It

about 2 months ago

Key takeaways Microsoft SNDS is a free, IP-based postmaster tool that reveals...

Improve Customer Service Using Reminder Emails

about 2 months ago

Key takeaways Service-oriented reminders build better customer relationships and support their success,...

Why They’re Just Not That into Your Emails—and How to Fix It

about 2 months ago

Key takeaways Complaint spikes, inactive addresses, and misaligned send frequency are routing...

Micro Animations, Macro Impact: 10 Use-Cases You Can Try Today

3 months ago

Key takeaways Micro-animations are subtle, fast-loading motion effects that boost engagement without...

The Dangers of Generative AI in Email Marketing

4 months ago

Key takeaways Generative AI is now a standard part of the email...