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Press Releases – Metrigy
Get the latest updates from Press Releases – Metrigy directly as they happen.
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Last updated about 1 month ago
Press Release – Contact Center as a Service (CCaaS) Market up 16% Year over Year in 2Q25
about 1 month ago
Metrigy has published its CX product and service 2Q25 market shares and...
Press Release – Metrigy Releases Customer Experience MetriCast 2025 Research Study
about 2 months ago
Research and advisory firm Metrigy released its Customer Experience MetriCast 2025 market...
Metrigy Releases Data & Knowledge Management for CX: 2025-26 Research Study
about 2 months ago
This study reveals ways in which data stores and knowledge management critically...
NICE Retains Leadership Position in Metrigy’s 2025 Contact Center-as-a-Service (CCaaS) MetriRank Report
3 months ago
Metrigy’s MetriRank study evaluates leading CCaaS providers on a fixed set of...
Metrigy Releases Workforce Engagement Management 2025-26 Research Study
4 months ago
This study reveals ways in which workforce engagement management (WEM) critically enhances...
Metrigy Releases Microsoft Teams in the Contact Center Research Study
4 months ago
This study is conducted of 187 participants in the US and UK...
Metrigy’s Expert Insights Program Launches Series on Agentics
4 months ago
Learn how companies are finding value with agentics for their CX strategies...
Metrigy Releases AI for Business Success – A Consumer Perspective 2025-26 Research Study
4 months ago
As business leaders strategize about their AI plans, their consumer audience may...
Metrigy Kicks Off New Expert Insights Webinar Series, AI’s Growing Roles in Supercharging Agent Performance, Sponsored by NICE and RingCentral
5 months ago
Hear from industry experts from Metrigy, NICE, and RingCentral, covering AI topics...
Metrigy Releases AI for Business Success 2025-26 Research Study
5 months ago
Includes insights from 1,104 participating firms in 11 countries and 38 industries...
Metrigy Releases Workplace Collaboration MetriCast 2024 & 4Q24 Market Shares and Forecasts
6 months ago
Metrigy has published its updated workplace collaboration product and service forecasts and...
Cisco Takes Top Spot in Metrigy’s 2024 Unified Communications-as-a-Service (UCaaS) MetriRank Report
7 months ago
Metrigy’s MetriRank study evaluates leading UCaaS providers on a fixed set of...