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A Smart Bear: Articles on A Smart Bear: Longform
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Latest posts
Last updated 7 days ago
Rude Q&A: The constructive devil's advocate
7 days ago
Nothing clarifies things quite like a hyperactive, all-knowing, all-seeing, real asshole of...
When customers buy your competitor's product… and then buy yours
14 days ago
Little, unknown companies with silly names can sell to enterprises who have...
Invention is Drudgery
21 days ago
Having skipped to the last page of other people's books, we forget...
Product Purgatory: When they love it but still don't buy
28 days ago
When even "free" is too expensive.
How to get customers who love you even when you screw up
about 1 month ago
Customers love you when you're honest, even about your foibles. We forgive...
SSEBITDA -- A steady-state profit metric for SaaS companies
about 1 month ago
How can a business that is "spending to grow" determine whether it's...
Startup Exercise: What can't be solved with money?
about 2 months ago
What can't be solved with money, are the most valuable things.
Sometimes never compete on price
about 2 months ago
The difference between "low prices" as a race to the bottom or...
How to simplify complex decisions by cleaving the facts
2 months ago
Simplify complex decisions by separating upsides from downsides, investing in upsides, vetoing...
All pretty models are wrong, but some ugly models are useful
2 months ago
Identifying useful frameworks for companies, strategy, markets, and organizations, instead of those...
Reframing "Freemium" by charging the marketing department
3 months ago
Freemium means high costs, low conversion, and customer feedback dominated by the...
The wrongness of relativism
3 months ago
Comparing yourself to other startups? Focus on yourself instead.