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Latest posts
Last updated about 12 hours ago
Why Your Digital Investments Aren’t Creating Value
about 16 hours ago
In most organizations, underwhelming results from AI, analytics, and CRM platforms stem...
The Benefits—and Challenges—of an Insider CEO
4 days ago
All eyes will be on the newly minted CEOs at Target, Walmart...
What You Must Deliver to Win Customers Today
4 days ago
A conversation with B. Joseph Pine II about the growing transformation economy.
To Lead Through Uncertainty, Unlearn Your Assumptions
4 days ago
Experience is often seen as the key to growing as a leader...
A Blueprint for Enterprise-Wide Agentic AI Transformation - SPONSOR CONTENT FROM GOOGLE CLOUD CONSULTING
4 days ago
Sponsor Content from Google Cloud Consulting.
To Thrive in the AI Era, Companies Need Agent Managers
5 days ago
Just as product managers emerged during the software revolution, agent managers are...
Disney’s New CEO and the Rise of “Experience Intelligence”
5 days ago
Josh D’Amaro’s appointment signals a growing belief among top organizations: the strongest...
Building Better Connections with AI-Powered Customer Experience Orchestration - SPONSOR CONTENT FROM ADOBE
5 days ago
Sponsor Content from Adobe.
Research Roundup: Salary Disparities, Managers Who Squash Ideas, Exclamation Points, and More
6 days ago
Fresh insights from academic research, consultancies, and other expert sources.
How to Demonstrate Adaptability When Interviewing for a Senior Role
6 days ago
Your strongest advantage in today’s job market isn’t your title, experience, or...
Your Strategy Needs a Visual Metaphor
6 days ago
Using visuals that tell a story will engage employees’ imaginations and help...
How to Avoid a False Start When You’re Leading a Big Change
7 days ago
The greatest risk is moving before the organization is ready to move...