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Latest posts

Last updated about 7 hours ago

You are no longer the user. You are the principal.

about 7 hours ago

Google just promoted you. The architecture below has already shipped.Visual 1 —...

The future of customer service is designed to make you give up

about 10 hours ago

Deceptive patterns are wasting your time and making you feel bad for...

Designing how designers master AI

1 day ago

Mastering an AI tool isn’t learning its correct use. It’s learning to...

Designing the Human+AI system

4 days ago

The new product mandate.Continue reading on UX Collective »

AI UX debt: A new bottleneck

4 days ago

The illusion of completion and the birth of the ghostContinue reading on...

Yippee IA: Six principles for creating a successful information architecture

4 days ago

People do two things online. They are either consuming content or navigating...

The case for catholic philosophy in ethical interface design

5 days ago

AI, metaphysics, and the search for moral grounding in designPhoto by James...

What critical thinking means for senior designers (and how to apply it)

5 days ago

Re-designing mocks is slowly becoming the bulk of design workContinue reading on...

Most AI tools make users faster. The best AI tools make users better.

5 days ago

We’ve all lived a version of this story.You start small — asking...

From faster pencil to AI Experience Architect: a designer’s path

6 days ago

You can get there, but it’s about making the effort.The next decade...

The waiting problem in AI products

6 days ago

Productive computing has had a number since 1982. Every AI product missed...

Be like water, The death of the empty state, AI for UX

7 days ago

Weekly curated resources for designers — thinkers and makers.“You have likely seen...