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Latest posts

Last updated 4 days ago

The Biggest Challenges Practitioners Encounter Working in UX

4 days ago

Summary: We surveyed 126 practitioners, uncovering the biggest challenges in the UX...

UX and CX Merge: The Shift from Products to Journeys

4 days ago

Summary: Organizations are starting to merge user experience and customer experience into...

Alt Text: What to Write

11 days ago

Summary: Images are decorative, functional, or informative. Skip alt text for decorative...

UX Conference March Announced (Mar 10 - Mar 21)

18 days ago

Take up to 5 in-depth training courses, teaching user experience best practices...

Alt Text: Not Always Needed

18 days ago

Summary: Write alt text that communicates an image's purpose without repeating page...

What Is User Experience (and What Is It Not)?

18 days ago

Summary: “User experience” describes both users’ relationships with products and a growing...

The Rhetorical Triangle for Stakeholders: Make Your Point and Get Your Way

25 days ago

Summary: Ethos, logos, and pathos can help you get buy-in from stakeholders...

AI Features Must Solve Real User Problems

25 days ago

Summary: AI features must solve real problems, not be implemented for novelty...

Jumbo Supermarkets and PostNl Featured as Pioneers in Journey-Centric Design Operations

27 days ago

We are pleased to announce the publication of our latest research report...

Research Plans: Organize, Document, Inform

about 1 month ago

Summary: Start every UX-research study with a plan. Research plans document goals...

Screening Participants for User-Research Studies

about 1 month ago

Summary: Well-written screeners ensure that your study participants are appropriate for your...

Product & UX Glossary

about 1 month ago

Summary: Use this glossary to quickly clarify key terms and concepts related...