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Latest posts
Last updated 4 days ago
How AI Succeeds (and Fails) to Help People Find Information
4 days ago
Summary: AI chat and search lets users describe needs without exact keywords...
Why Organizations Don’t Do User Research and How to Change That
4 days ago
Summary: Organizations avoid user research due to excuses like time, cost, and...
UX Conference November Announced (Nov 17 - Nov 20)
6 days ago
Take up to 2 in-depth training courses, teaching user experience best practices...
Evaluating AI-Simulated Behavior: Insights from Three Studies on Digital Twins and Synthetic Users
11 days ago
Summary: AI-simulated users can fill in missing data and predict population-level trends...
How AI Is Changing Search Behaviors
11 days ago
Summary: Our study shows that generative AI is reshaping search, but long-standing...
Initial Impressions of ChatGPT’s Agent: Successful, Shaky, and Slow
18 days ago
Summary: ChatGPT’s agent successfully booked a restaurant reservation. But the process was...
In User Research, Don’t Stop at “Yes” or “No”
18 days ago
Summary: Product stakeholders see user research as a tool to validate already-made...
UX Conference November Announced (Nov 3 - Nov 14)
25 days ago
Take up to 5 in-depth training courses, teaching user experience best practices...
The 3 I’s of Microcopy: Inform, Influence, and Interact
25 days ago
Summary: Microcopy can have three different purposes: informing users, influencing them, and...
Digital Twins: Simulating Humans with Generative AI
25 days ago
Summary: A digital twin is a genAI-based model of a particular individual...
UX Strategies for Complex-Application Design
about 1 month ago
Summary: UX in complex, specialized domains requires adapting familiar methods across the...
Mixed-Methods Research: Combining Qualitative and Quantitative Data
about 1 month ago
Summary: Mixed-methods research combines qualitative and quantitative methods to explore a single...