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Latest posts
Last updated 1 day ago
The 5 Qualities of Site-Specific AI Chatbots
1 day ago
Summary: Handoff willingness, flexibility, proactivity, emotional responsiveness, and transparency help you build...
Design-System Maturity: A 6-Dimension Framework
1 day ago
Summary: Use this maturity model to assess your design system’s health and...
Crafting AI Explanations for Every Role in Your Enterprise
8 days ago
Summary: Different enterprise roles need different types of explanations for AI outputs...
Stop Reporting UX Activity and Report Business Outcomes
8 days ago
Summary: UX teams should report business outcomes — not activity or UX...
Your New UX Habit: Establishing Baselines for Impact
15 days ago
Summary: Gather baseline metrics before starting a project so your team can...
Kick the Bots Out of Your Survey Data
15 days ago
Summary: Learn to spot and filter out survey bots’ responses before analysis...
Vibe Architects: Agentic Vibe Coders
22 days ago
Summary: Nondevelopers are building complex agentic AI systems on intuition developed through...
Incentive Structures for Diary Studies
22 days ago
Summary: A mindful incentive structure can keep diary study participants engaged and...
The Core Skill of Design in the AI Era: Critique
29 days ago
Summary: To build useful and usable AI-powered systems, our understanding of users’...
Context Architecture
29 days ago
Summary: Context architecture applies information architecture principles to AI systems, helping agents...
The Four Design Jobs AI Created (So Far)
about 1 month ago
Summary: "AI design" is one label but has forked into four different...
The Hidden Why: Behavioral Economics for UX
about 1 month ago
Summary: Use behavioral-economics frameworks to uncover hidden friction in your experience and...