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Latest posts

Last updated 7 days ago

Insights Aren’t Outcomes: Research Recommendation Breakage

7 days ago

Summary: Research recommendations often fail to reach users. Without tracking adoption, teams...

Stop Making Your Team Figure Out AI on Their Own

14 days ago

Summary: Making everyone figure out AI alone creates chaos and risk. Ops...

UX Conference January Announced (Jan 20 - Jan 29)

16 days ago

Take up to 5 in-depth training courses, teaching user experience best practices...

The Edge Cases that Break Hearts (And Products)

21 days ago

Summary: Edge cases aren't rare; they're real life. Design for messy situations...

Good from Afar, But Far from Good: AI Prototyping in Real Design Contexts

21 days ago

Summary: AI prototyping tools follow general directions but lack the judgment and...

How AI Works and How Users Think About It: Study Guide

24 days ago

Summary: Unsure where to start? Use this collection of links to our...

Designing AI Products and Features: Study Guide

24 days ago

Summary: Unsure where to start? Use this collection of links to our...

Using AI for UX Work: Study Guide

24 days ago

Summary: Unsure where to start? Use this collection of links to our...

Managed-UX Integration: A Team Model for UX Autonomy and Product Alignment

28 days ago

Summary: In the managed-UX integration model, UXers report to UX leadership, stay...

Google AI Mode: Powerful Search, Poor Usability

28 days ago

Summary: Google’s new AI Mode provides a new way to search the...

Liquid Glass Is Cracked, and Usability Suffers in iOS 26

about 1 month ago

Summary: iOS 26’s visual language obscures content instead of letting it take...

Stop Misrecruits: Add Foils to Your Screener

about 1 month ago

Summary: Foils are fake (but plausible) options in screeners that catch inattentive...