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Latest posts

Last updated 6 days ago

Why User Panels Fail

6 days ago

Summary: User panels can deteriorate in predictable ways, introducing bias and reducing...

10 Guidelines for Designing Your Site’s AI Chatbots

6 days ago

Summary: Helpful site-specific AI chatbots clearly state their capabilities, offer relevant prompt...

UX Conference July Announced (Jul 20 - Jul 24)

13 days ago

Take up to 5 in-depth training courses, teaching user experience best practices...

Less Chat, More Answer: Site AI Chatbots Need to Get to the Point

13 days ago

Summary: Users turn to site-specific chatbots for quick answers, not a conversation...

Boost Design Autonomy with an Information Pipeline

13 days ago

Summary: A four-step framework for building influence over product direction by closing...

AI Agents as Users

20 days ago

Summary: AI agents now interact with digital interfaces alongside humans. Designing for...

Handmade Designs: The New Trust Signal

20 days ago

Summary: In an era of AI-generated-everything, AI-fatigued users want designs that look...

AI Can Help with Survey Writing, But It Still Requires Human Expertise

27 days ago

Summary: AI can produce polished survey drafts quickly, but experienced human review...

A Concrete Definition of an AI Agent

27 days ago

Summary: An AI agent pursues a goal by iteratively taking actions, evaluating...

Minimum Viable Product (MVP): Definition

about 1 month ago

Summary: MVPs are learning tools that test whether an idea is valuable...

GenUI vs. Vibe Coding: Who’s Designing?

about 1 month ago

Summary: With generative UI, the AI system decides to generate an interactive...

New Artificial Intelligence Specialty for UX Certification

about 1 month ago

NNGroup is excited to announce the NN/G UX Certification program’s newest specialty...