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Latest posts
Last updated 5 days ago
A Millennial’s DVD Collection: I’m Returning to Physical Discs
5 days ago
Summary: Frustrating streaming apps and smart TV design pushed at least one...
Onboarding and Connecting Smart Devices: 5 Guidelines for User-Friendly Smart-Device Apps
5 days ago
Summary: Smart-device apps must provide clear, user-friendly onboarding flows to prevent users...
The VR Hype Cycle: Lessons for the Age of AI
12 days ago
Summary: Hype happens when messaging becomes divorced from good experiences. Learning from...
Smart-Device Apps: 7 Best Practices to Make Devices Truly Smart
12 days ago
Summary: Smart-device apps need to support remote usage and input of complex...
User-Ecosystem Thinking: An Anthropologic Approach to Design
19 days ago
Summary: The NN/g UX Podcast featured coauthors Mike Youngblood and Ben Chesluk...
How to Use NNGroup’s UX-Maturity Model Without a Formal Assessment
19 days ago
Summary: Use our model as a reflective tool to identify signals, guide...
How AI Succeeds (and Fails) to Help People Find Information
26 days ago
Summary: AI chat and search lets users describe needs without exact keywords...
Why Organizations Don’t Do User Research and How to Change That
26 days ago
Summary: Organizations avoid user research due to excuses like time, cost, and...
UX Conference November Announced (Nov 17 - Nov 20)
28 days ago
Take up to 2 in-depth training courses, teaching user experience best practices...
Evaluating AI-Simulated Behavior: Insights from Three Studies on Digital Twins and Synthetic Users
about 1 month ago
Summary: AI-simulated users can fill in missing data and predict population-level trends...
How AI Is Changing Search Behaviors
about 1 month ago
Summary: Our study shows that generative AI is reshaping search, but long-standing...
Initial Impressions of ChatGPT’s Agent: Successful, Shaky, and Slow
about 1 month ago
Summary: ChatGPT’s agent successfully booked a restaurant reservation. But the process was...