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Latest posts
Last updated 7 days ago
To Ignite a Personalization Practice, Run this Prepersonalization Workshop
7 days ago
Picture this. You’ve joined a squad at your company that’s designing new...
The Wax and the Wane of the Web
about 2 months ago
I offer a single bit of advice to friends and family when...
Opportunities for AI in Accessibility
3 months ago
In reading Joe Dolson’s recent piece on the intersection of AI and...
Humility: An Essential Value
10 months ago
Humility, a designer’s essential value—that has a nice ring to it. What...
Personalization Pyramid: A Framework for Designing with User Data
over 1 year ago
As a UX professional in today’s data-driven landscape, it’s increasingly likely that...
Mobile-First CSS: Is It Time for a Rethink?
almost 2 years ago
The mobile-first design methodology is great—it focuses on what really matters to...
Designers, (Re)define Success First
almost 2 years ago
About two and a half years ago, I introduced the idea of...
Breaking Out of the Box
over 2 years ago
CSS is about styling boxes. In fact, the whole web is made...
How to Sell UX Research with Two Simple Questions
over 2 years ago
Do you find yourself designing screens with only a vague idea of...
A Content Model Is Not a Design System
over 2 years ago
Do you remember when having a great website was enough? Now, people...
Design for Safety, An Excerpt
over 2 years ago
Antiracist economist Kim Crayton says that “intention without strategy is chaos.” We’ve...